This model cites five main competencies that comprise EI: The classic model of emotional intelligence was formulated by science writer Daniel Goleman in the mid-1990s. This ability allows individuals to adopt a wide range of feelings to drive the desired action and successfully achieve goals. You CanвЂ™t Take the Emotion Out of SalesДЄlso known as emotional quotient, emotional intelligence refers to peopleвЂ™s ability to recognize, understand, and manage their emotions and those of others.Bonus: Resources to Build Emotional Intelligence.

Top EI Skills You Should Develop In Your Sales Team.

How Managers Can Help Their Teams Develop Emotional Intelligence.

Your Sales Performance Can Take a Hit with Low EI.

How Does Emotional Intelligence Work in Sales?.

In fact, decades of research identify emotional intelligence as the critical trait that differentiates top performers from the rest of the sales force. Personal success and high performance simply do not happen without high emotional quotient (EQ). In contrast, we tend to avoid people who are difficult to be with, easily irritable, and negative. Without emotional intelligence, salespeople will struggle to build rapport with prospects and stay motivated.Д®motional intelligence is grounded in everyday smarts: we simply want to stay, hang around, work, and do business with people who are likable, supportive, enthusiastic, and trustworthy. With such toxic levels of stress, professionals who lack emotional intelligence often become the first casualties to fall by the wayside. This is twice the rate in the entire workforce in general. Selling causes so much burnout that the annual turnover rate among salespeople in the U.S. And more than a third reported that their career negatively impacts their personal life. Around 54% describe their lifestyle as stressful. A great majority of them consider their job вЂњchallengingвЂќ. Regardless of role, most sales professionals work well beyond 40 hours per week based on a HubSpot study. Sales is tough, but even that is an understatement. And thatвЂ™s why achieving your success potential in sales is directly proportional to your emotional intelligence in sales. ThatвЂ™s what research, experience, and common sense will tell you. When a high-stress job meets low emotional intelligence (EI), doomsday happens.

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